The app for bike workshops.
Less paperwork.More overview.More time to wrench.
Veloworx organises your workshop day: customers book online, and every job stays visible until pickup. Simple enough for a one-person shop, strong enough for ten mechanics.
Runs in the browser, on any device. Nothing to install. In daily use for two years in a workshop with 17 employees.
Who is actually keeping track of this?
A customer is waiting for an answer.
A bike is standing still because an approval is missing.
An appointment moves.
In most workshops exactly one person knows where things stand. The owner or the best mechanic becomes the information hub of the business. That costs time, interrupts the work, and goes home with them in the evening.
Veloworx brings appointments, customer communication and the state of every job into one place. Not after ten follow-up questions. At a glance.
What changes in your day
Customers book themselves. The phone stays quiet.
Your customers pick an appointment online, get the confirmation immediately, and add it to their calendar with one click. Rescheduling and cancelling they also handle themselves, up to a deadline you set.
You decide all of it: which services are bookable, how long they take, and how many appointments may come in per day.
Booking runs as its own page or embedded directly in your website.
Click to open the whole booking flow.
The customer can see where the job stands.
After intake the customer gets their own link. There they can see how far the repair has come. If something important changes, they are notified automatically.
And when you need a decision, because the estimate does not cover it or a part has to be replaced, you ask the question on the job itself. The customer gets it on their phone and answers with one click. No phone call, no three attempts to reach them, and the answer sits on the job instead of on a note.
Click to open the whole exchange, from both sides.
In the morning, you know how the day will run.
The day view shows every job with its state: taken in, in progress, done, ready for pickup. You see at a glance what is still open, and which jobs are not moving because an approval is missing.
You distribute jobs across your mechanics, flag urgent ones as priority, and when something comes up you move an appointment in a few seconds.
Intake, work and pickup are planned in one system. So you can see how full a day is before you commit to it.
One search box for everything.
Customer on the phone, name half understood, appointment sometime last month.
You type what you have. Veloworx finds the case. Even with typos. Even by the bike instead of the name. Even by something a colleague wrote in a comment three weeks ago.
No scrolling. No asking around. No "let me call you back".
It does not stop at pickup.
Once the bike has been collected, Veloworx automatically asks whether everything was in order.
And when the next inspection is due, it gets in touch with the customer. By itself, without anyone maintaining a list.
This is the step most workshops skip. Not out of indifference, but because in the daily routine nobody gets round to it. It is what turns a customer who came once into one who comes back.
Every job has a name on it.
The job records who took it in and who is working on it. Both of them see it until it is done.
The mechanic opens Veloworx on their phone and sees their jobs. Not their colleagues', not the whole workshop. Only what they are meant to do today.
If an approval or a part is missing, the job does not drop out of sight. It stays with the two people responsible for it, for as long as it takes.
So no single person has to keep track of everything any more. The knowledge sits on the job, not in someone's head.
Working on your own? Then you do not need this part yet. It is there the moment your first employee joins.
The same day, two roles. A mechanic's device is never sent their colleagues' jobs in the first place.
Veloworx does not replace your till.
Veloworx is not an inventory system and does not write invoices. You keep your point-of-sale or billing system.
We take care of the part in between: everything that happens between "I'd like an appointment" and the moment the bike goes back out. That is exactly where things run today on shouted questions, paper notes and the memory of two people.
That is not a gap in the product. It is the decision to do one thing properly instead of ten things halfway.
+50%
billed labour units per hour, in our own internal comparison after the last major update
We built it for ourselves first.
Veloworx did not come out of a conference room, it came out of our own bike workshop. We had the same problems you do, found no software that solved them, and built it ourselves. We have been using it there every day for two years.
Our shop is bigger than the workshops we build for. That is deliberate: what holds up with 17 people also holds when you grow. And what would be too complicated for three people gets cut before it is ever built in.
Veloworx calculates the figure on the left for every workshop. So you do not have to take our word for it. After a few weeks you see your own numbers.
Is this a fit for your workshop?
You work on your own
Appointments, intake, repair, callbacks: all you. Veloworx takes the organising off your hands without you having to learn a piece of software. Log in and go.
You are up to ten mechanics
From the second employee on, handovers and follow-up questions start. Veloworx makes sure everyone is on the same page and every job has a name on it. That is exactly what we built it for.
You are larger
More appointments, more people, more movement. Veloworx has been running for two years in a shop with 17 employees. Planning and reporting get richer, the way you work with it stays the same.
You do not have to switch tools when you grow.
Nothing to install.
Grow without losing the overview.
In 30 minutes we show you how Veloworx runs in a workshop your size. On your workflow, not on a canned presentation.
Simple to start. Organised as you grow.
